![]() After this, the user will need to be switched back to normal. Note: If the ribbon displays when running as admin, grant the user temporary local administrative privileges to install Lexis ® for Microsoft ® Office. Open Outlook and check for the LexisNexis ® ribbon. You can insert icons into Microsoft Office documents, workbooks, email messages, and presentations. ![]() ![]() Note: If the ribbon displays when running as admin, grant the user temporary local administrative privileges to install Lexis for Microsoft Office. If the LexisNexis ® ribbon is still not available, see Lexis for Microsoft Office Disabled for additional troubleshooting. 1 The task bar / start menu icons for Microsoft Word (from Microsoft Office 365 Business) stopped working properly all of a sudden. Now right click again to a DOCX document and select Open with 6. Scroll down and select WordPad and then check the 'Always use this app to open. At 'How do you want to open this file' options, click More apps. If you do not see it, close and reopen Microsoft Word. Right click on a DOCX file and select Open with 2. The LexisNexis ® ribbon should appear automatically. Open Word and check for the LexisNexis ® ribbon.Repeat steps 8 and 9 for all open Word documents. Select Lexis for Microsoft Outlook if it is not already selected.Select COM Add-ins from the Manage: drop-down list.Take the following steps to enable the Lexis for Microsoft Office add-in: Alternatively, you can toggle the collapsed setting or click the pin icon to the far-right to pin the ribbon. Note: If the LexisNexis ® ribbon is visible, but icons below appear to be missing or are collapsed, right-click the Menu bar to see if Word is set to Collapse the Ribbon. Clicking LexisNexis ® again will expand the ribbon. Take the following steps to enable an add-in that has been disabled:
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